Comprehensive & Highly Customizable

Master Schedule: Offers detailed, customizable views of provider schedules across multiple regions and time zones.
Provider and Customer Schedules: Easy access and management of individual provider and customer schedules, including options to email reports directly.

Initiate and Manage Jobs: Efficiently create and manage jobs with detailed job specifications, session management, and bulk editing capabilities.
Session Details and Assignments: Detailed management of job sessions, including provider assignments, additional charges, and offsets.

Query Emails: Automated email queries to providers for job assignments with customizable templates.
Feedback Manager: Integrated system for receiving and managing feedback from providers, customers, and clients.

Comprehensive Billing Integration: Integration with QuickBooks Online for seamless invoicing and financial management.
Unbilled Sessions Management: Tools to manage and view unbilled sessions, including special reports and automated email notifications.

Extensive Reporting Options: Generate various reports including provider billing, mileage/travel charges, utilization, and cancellation reports.
Customizable and Exportable Reports: Options to export reports to spreadsheets and customize the data views.

User Roles and Access Levels: Detailed user management with varying levels of access for staff, regional staff, providers, and clients.
Login and Security Features: Secure login options with password recovery, session timeouts, and activity logs.

System Customization: Extensive options for customizing system settings including email templates, notification setups, and business defaults.
Automated Processes: Features for setting up automated email notifications and managing template-based communications.

Preference Management: Tools for managing customer and provider preferences, including non-preference markings and preferred provider displays.

Comprehensive User Guide: Access to detailed user guides and support documentation.
Dedicated Support Team: Options to contact the support team for personalized assistance.

Chat: Instantly see who’s online and available for video calls
SMS Integration: Seamless text messaging within the platform
Org-to-Org Transfers: Easily transfer jobs between institutions and agencies.
Job Bulletin Board: Automated emails of pending jobs for providers to pick up when their schedule allows.
Adaptive Scheduling: Flexible customer ranges, provider choice—slice jobs into time slots that providers can select.